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UHP-1000 SATELLITE ROUTER

INSTALLATION AND OPERATION MANUAL, V. 2.5

(SW VERSION 2.5.X)

2.15.3 Exploitation

UHP-1000 Routers belong to the class of unattended equipment and during its operation does not require any

special staff exploitation. When operated as SCPC station or TDM/TDMA terminal the satellite router does not

require any changes of settings or it is configured remotely from the Hub. The tasks of operational staff are limited

to the following:

 Monitoring of climatic environment of operation, ensuring the absence of dust, preventing the ingress of

moisture on the surface of the device. Should provide unrestricted air access to router for cooling.

 Cables connected to the device must not suffer any significant impact on the connections of the router.

All connectors must be properly attached and secured.

2.15.4 Troubleshooting

Table 10 Troubleshooting guide

Symptoms

Possible reasons

Actions

Router doesn’t work

AC power beyond the limits of allowed

values

Check AC power voltage

Power cord is broken

Check PSU cables and output voltage of PSU.

Replace a cable.

Power Supply failure

Check PSU cables.

Verify if output DC Voltage is in nominal range.

Replace PSU module

Router Failure

Check PSU cables.

Contact your nearest dealer or service center for

advanced support.

ERROR indicator lights

constantly after

power on.

Router can’t start the software

Press RESET button on the rear panel of the router.

Contact your nearest dealer or service center for

advanced support.

Router restarts every

3-5 seconds.

Short-circuit in transmit cable

Disconnect and check Tx cable

Software failure

Reset software to factory defaults

No reception from

the satellite (indicator

LOCK is off, single

flashes of ERROR

indicator)

Incorrect configuration

Check Rx frequency and symbol rate (see section

2.5).

IF cable failure

Check Rx cable and make sure that its connectors

are properly connected to the LNB and the router.

LNB is not powered

Check if LNB power is switched on (see section

2.5.3)

Disconnect Rx IF cable from LNB and make sure that

12-18 VDC is available on the connector.

Check Rx level in the statistic of the demodulator.

No carrier on the satellite or its level is

insufficient.

Verify availability of the carrier and its level with

spectrum analyzer.

Contact Hub administrator and investigate if the

carrier is properly transmitting and local weather

conditions not attenuate the signal.

Low Rx carrier level

Measure carrier signal to noise level with a

spectrum analyzer.

Verify if antenna is properly pointed to the satellite

and there no obstacles in the direction to the

satellite.

Check the integrity of the film of antenna’s feed

horn and absence of moisture in it.

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